SERVICE CONTRACTS

Service Contracts are Available for Commercial Clients:


Hours/Month

Price (before discount)

Discount

Price (After Discount)

Saving

Expiration

10

$1000

15%

$850

$150

6 months

20

$2000

20%

$1600

$400

12 months

30

$3000

30%

$2100

$900

12 months

***Service Contracts rates are reviewed on a yearly basis on January 1st. or at the end of any active contracts when ending after the review date.


 Travel charge may apply, and will be calculated based on your location.

** Travel charge are calculated based on your location at $0.35 per Km out of the first 5km start radius.

*** Phone call resolutions are calculated as a per problem resolution in a 30 minute timeframe. Longer resolution will be calculated on a per hour basis.

**** The prices are calculated from normal business hours. Normal business hours are Monday to Friday 9am to 5pm excluding holidays. For out of normal business hours contract quote please contact us.

***** Service contracts are 1/2 paid at contract agreement signature and the other half is paid after 3 months for the 6 month term contract. 12 month agreements are paid on a monthly basis and fully paid upon expiration of hours agreed on contract if all hours used before the 12 month deadline. Early cancelation or non payment cancelation fees are based on the remaining period of the contract.

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